Shipping Policy

Effective Date: 01/06/2026

At Gaiz Enterprises, we are committed to delivering products safely and efficiently to our customers worldwide. This Shipping Policy outlines our shipping procedures, timelines, and responsibilities.

Order Processing

1. All orders are processed after payment confirmation and order verification.
2. Processing times may vary depending on product availability, order quantity, and destination.
3. Orders are generally processed within 2–7 business days unless otherwise specified.

Shipping Locations

Gaiz Enterprises ships products to domestic and international destinations, subject to applicable regulations and shipping availability.

Certain countries or regions may have restrictions on specific products. Customers are responsible for ensuring that imported goods comply with their local laws and regulations.

Shipping Charges

1. Shipping costs are calculated based on product weight, dimensions, destination, and shipping method.
2. Shipping charges will be communicated during quotation, invoice generation, or order confirmation.
3. Any additional customs duties, import taxes, or local charges imposed by the destination country are the responsibility of the buyer unless otherwise agreed in writing.

Delivery Time

Estimated delivery times may vary depending on:

1. Destination country or region
2. Customs clearance procedures
3. Shipping carrier schedules
4. Weather conditions and unforeseen circumstances

While we strive to meet estimated delivery dates, Gaiz Enterprises cannot guarantee delivery timelines and shall not be liable for delays beyond our control.

International Shipping

For international orders:

1. Customers may be required to provide additional documentation for customs clearance.
2. Delivery schedules may be affected by customs inspections or regulatory requirements.
3. Any import duties, taxes, or customs fees are the responsibility of the customer unless otherwise stated.

Order Tracking

Where available, tracking information will be provided after shipment has been dispatched.

Customers can use the provided tracking details to monitor the status of their shipment.

Damaged or Lost Shipments

Customers should inspect shipments upon delivery.

If a shipment arrives damaged, incomplete, or appears to have been tampered with:

1. Notify the delivery carrier immediately.
2. Contact Gaiz Enterprises within 48 hours of delivery.
3. Provide photographs and relevant details to assist with the investigation.

Claims submitted after the specified period may not be eligible for review.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Gaiz Enterprises shall not be responsible for delays, additional charges, failed deliveries, or losses resulting from incorrect or incomplete shipping details provided by the customer.

Force Majeure

Gaiz Enterprises shall not be held liable for shipping delays or failures caused by events beyond our reasonable control, including but not limited to:

1. Natural disasters
2. Government restrictions
3. Customs delays
4. Strikes or labor disputes
5. Transportation disruptions
6. Pandemics or public emergencies

Contact Us

For shipping-related questions or assistance, please contact us: 

Gaiz Enterprises reserves the right to update or modify this Shipping Policy at any time without prior notice.